Privacy policy

Effective date: June 1, 2024

Deniavacation.es (“we”, “us”, “our”) operates the website deniavacation.es (the “Service”) and is responsible for the processing of your personal data. . All information is maintained in our database on the Hostinger International Ltd web hosting platform server, located in Arizona (AZ), United States of America.

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have regarding that data.

We do not collect your personal data in our web page, but in case it would be necessary we could use your data to provide you with the Service and improve it. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in it have the same meanings as our Cookie Policy , available on the website

Definitions

• Service. Service is the website http://www.deniavacation.es operated by the same
• Personal information. Personal data means data about a living natural person who can be identified from that data (or from that data and other information which we have or are likely to have available to us).
• Usage data. Usage Data is data collected automatically, generated by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).
• Cookies. Cookies are small files stored on your device (computer or mobile device).

Collection and use of information

We collect different types of information for various purposes to provide you with the Service and improve it.

Types of data collected

Personal information

When you use our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). The collection of personal information from all guests during check-in is required by law. Personal Data may include, but is not limited to:

• Name and surname
• Date of birth
• ID or passport number
• Dates of stay
• Country of nationality
• Address of residence
• Contact information (such as phone number and email address)
• Cookies and usage data

We also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (for example, IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookie and tracking data

We use cookies and similar tracking technologies to track the activity on our Service and maintain certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies also used are beacons, tags and scripts to collect and track information, as well as to improve and analyze our Service.

You can instruct your browser to reject all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

See our Cookies Policy in detail

Data usage

We may use the collected data for various purposes:

• Provide and maintain our Service
• Notify you of changes to our Service
• Allow you to participate in interactive features of our Service when you choose to do so
• Provide customer support
• Collect analysis or valuable information that allows us to improve our Service
• Control the use of our Service
• Detect, avoid and address technical problems

Data transfer

Your information, including Personal Data, may be transferred to, and maintained on, Hostinger International Ltd servers located in Phoenix, AZ or Asheville, NC, USA, which may be outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in the European Union.

If you are located outside the United States of America and choose to provide us with information, please note that we transfer the data, including Personal Data, to the United States of America and process it there.

Your acceptance of this Privacy Policy followed by your submission of this information represents your agreement to such transfer.

We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or country unless adequate controls are in place. established including the security of your data and other personal information.

Data Disclosure

Legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or our property
• Prevent or investigate possible violations in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect yourself from legal consequences

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service providers

We may use third parties, whether individuals or entities, to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to provide services related to the Service or to assist us in analyzing how use our Service.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analysis

We may use the following Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads from its own advertising network. You can opt out of making your activity on the Service available to Google Analytics by installing the opt-out browser add-on. This plugin prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visitor activity. For more information about Google’s privacy practices, visit the Google Privacy and Terms web page.

Slimstat Analytics

Slimstat Analytics is a comprehensive, integrated web analytics software that helps improve the ability to understand how visitors access information on the website. The software tracks returning customers and registered users, monitors Javascript events, detects intrusions, and analyzes email campaigns. It is a WordPress® plugin fully compatible with the European GDPR law. For more details check out  Slimstat Analytics .

Online payments

We don’t collect online payments in this website, however, in case we need to collect it we use the following methods:

PayPal . PayPal Holdings, Inc. is an American company that operates a global online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods such as checks and money orders. We use PayPal to collect payment for transactions made on our Service. When a payment is received through PayPal, the recipient will not receive sensitive financial information such as your credit card or bank account number. PayPal’s privacy policy can be reviewed here .

Wise. Wise is a London-based online money transfer service founded in January 2011. The company supports over 750 currency routes worldwide, including GBP, USD, EUR, AUD and CAD, and offers multi-accounts. badge. TransferWise allows you to send money, receive payments, and spend money internationally online. This service offers a Mastercard debit card to make payments abroad. Learn how to send funds with Wise . Please review Wise’s privacy policy: US , European Union .

Zelle. Zelle is a US-based digital payments network owned by Early Warning Services, LLC, a privately held financial services company owned by several US banks, including Bank of America, Capital One, PNC Bank, US Bank and Wells Fargo. The Zelle service allows individuals to electronically transfer money from their bank account to the bank account of another registered user (within the United States) using a mobile device or the website of a participating banking institution.

Links to other sites

Our Service may contain links to other sites not operated by us, such as those noted above for online payments. If you click on a third-party link, you will be directed to that third-party site. We strongly recommend that you review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

Minor’s privacy

Our service is not directed to anyone under 18 years of age (hereinafter, “Minor”).

We do not knowingly collect personally identifiable information from children under 18 years of age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from minors without verification of parental consent, we take steps to delete that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service before the change becomes effective and will update the “effective date” at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically to see if any changes have been made. Changes to this Privacy Policy are effective when posted on this page.

What are your rights when you provide us with your data?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You can exercise them free of charge by writing an email to our email address, indicating the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

• Ask us for access to the data we have about you. We remind you that if you are a registered user on the Platform you can also consult this information in the section corresponding to your personal data and change or remove it.

• Ask us to rectify the data we already have. Remember that if you are a registered user on the Platform, you can also access the section corresponding to the personal data of your account to modify or update your personal data. In any case, please note that by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications thereof. Any loss or damage caused to the Platform or to the person responsible for the Platform or to any third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms, will be the exclusive responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not that of third parties, except as permitted in this Privacy Policy and the Cookies Policy .

• Ask us to delete your data to the extent that it is no longer necessary for the purpose for which it was needed, as we have informed you above, or if we no longer have the legitimacy to do so.

• Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it.

If you have provided us with your consent to process your data for any purpose, you also have the right to withdraw your consent at any time.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Contact us

If you have any questions about this Privacy Policy, please contact us:

• By the Contact page of this website
• By e-mail:  info@deniavacation.es